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How lizaro Handles Your Personal Information

This privacy policy covers exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use our platform in eligible states.

Account data handled securelyPayPal, Venmo, Play+ payment contextUS state eligibility appliesYour rights clearly statedContact path always open
lizaro How lizaro Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at lizaro runs through several layers. SSL encryption covers every page your account touches, from the deposit screen to the withdrawal confirmation. Access to personal data internally is limited to staff whose role requires it, and all access is logged. Here is what each practice area looks like in operation.

Payment Data Security

PayPal and Venmo credentials never pass through our servers — those transactions are authenticated on each platform's own infrastructure. Play+ card numbers are masked in our logs after processing is confirmed.

Cookie Controls

We use functional cookies to keep your session active and analytical cookies to understand how pages perform. You can block non-essential cookies from your browser settings; your account session may behave differently if you do.

Account Security and Retention

Identity verification documents — submitted during account opening — are stored only as long as state law requires. Once that period expires, they are deleted. Active account data is protected by two-step login verification.

Your Rights and How to Use Them

Depending on your state, you may have the right to access, correct, or request deletion of your data. Submit a request through live chat or the email address in your account settings, and we will respond within the legally required…

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data, a deletion request, or a correction to your account information — our privacy support team handles all of it. Reach out through any of the channels below. We aim to respond to privacy-related requests within the timeframe required by your state's applicable law, and we'll confirm receipt of every request so you're not left waiting.

Live Chat Open the chat widget from any page in your account dashboard. Privacy requests submitted here are flagged to our data team and handled separately from general support tickets.
Email Support Send privacy requests to our dedicated address shown in your account settings under 'Contact Us.' Include your registered email and a brief description of your request.
Account Settings Some data choices — like cookie preferences and marketing communications — can be adjusted directly inside your account settings without contacting support at all.

Common Questions About Your Data at lizaro

Straight answers to the privacy questions we hear most often — covering what we collect, how long we keep it, and what you can do about it.

We collect your name, email address, date of birth, and the information needed to verify your identity under applicable state law. Payment method details — like your PayPal email or Play+ card number — are processed at the transaction level.

No. PayPal and Venmo handle their own authentication. We only receive transaction confirmation data — amount, status, timestamp — which is stored for account and compliance records, not your wallet password or linked bank details.

Yes, depending on your state's privacy law. Submit a deletion request through live chat or the email contact in your account settings. We'll confirm receipt and respond within the timeframe required by the law in your state.

Retention periods are set by the applicable state law where your account was registered. Transaction records and identity documents are kept only as long as legally required, then deleted or anonymized. We do not retain data beyond those obligations.

We do not sell your personal information. Data is shared only with payment processors like PayPal, Venmo, and Play+, identity verification services, and regulators as required by state law — never with third-party marketers.

Non-essential cookies can be blocked or cleared through your browser settings at any time. You can also adjust marketing communication preferences directly inside your account settings without needing to contact support.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.